What is your returns policy?Updated 20 days ago

Our Policy

We accept returns and exchanges of unworn, unwashed, undamaged, and tagged items within 30 days of purchase. Items may be returned for an exchange to a different size or pattern, a refund to store credit, or a refund to your original payment method.

Each eligible order is given one free return label to send back the items you want to exchange or refund. Further exchanges must be mailed with the customer's preferred carrier.

You can start a return and find our detailed policy and return instructions on our Returns Center.

Final Sale Returns

Items bought on final sale have special return conditions. These orders are not eligible for a free return label, but can be sent back to our fulfillment center with your preferred carrier for a return for store credit. 

Final sale items are marked with a "Sale" banner on the product page and have a $.50 discounted price at checkout.

You can read more about returning orders on final sale clicking here.

If you have any further questions, do not hesitate to contact us via chat or email at info@donajobrand.com.