Have any questions or would like to speak with one of our Customer Experience Specialists? Let us know how we can help you and we will be right in touch!

Dona Jo Fitwear!

The answer to all your Dona Jo Fitwear questions is here! Shop now with comfort and confidence!

Dona Jo! FAQ & Help Center

We accept returns and exchanges of unworn, unwashed, undamaged, and tagged items within 30 days of purchase. Items may be returned for an exchange to a different size or pattern, a refund to store credit, or a refund to your original payment method.

Products on final sale (labeled "Sale" and with a $.50 discounted price) are not eligible for a free return label, but can be sent back to our fulfillment center with your preferred carrier for an exchange or a refund for store credit. 

You can start a return on our Returns Center or read our detailed policy and return instructions here.

How do I return an order?

We currently carry five sizes:

SIZE 1 (S) fits most women who wear sizes 0-4;
SIZE 1.5 (M) fits most women who wear sizes 6-8;
SIZE 2 (L) fits most women who wear sizes 10-14;
SIZE 3 (XL) fits most women who wear sizes 16-18;
SIZE 4 (XXL) fits most women who wear sizes 20-22;
You can find our detailed size chart clicking here. 

You can also find product-specific measurements under "Size Chart" in each of our product pages.

How do I pick the right size?

We run exclusive sales every week, including right now! You can see what's on sale today clicking here.

If you're looking for an even greater deal, you can get up to 15% off your next order subscribing to our SMS and emails or participating in our Dona Jo Club rewards program. Learn more about our incredible discounts here.

Where can I get a discount?

Items bought during our flash sales or otherwise discounted on our website are considered final sale and have special conditions for returns and exchanges. 

These items have a "Sale" banner on their product page and are marked down to a $.50 price at checkout.

Final sale items are not eligible for a free return label, but can be sent back to our fulfillment center with your preferred carrier for an exchange or a refund to store credit only. 

You can learn more about returning a final sale item reading this article on our Help Center.

Get more information

Returns & Exchanges

Refunds & Discounts

Order Status & Shipping

Size & Styling

More Information

Get support